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Terms of service

06.25.2025

Overview
This website (cdoihwatches.watch) is operated by cdoihwatches watch ("we," "us," or "our"). By accessing or purchasing from our site, you agree to comply with these Terms of Service (ToS), including all policies linked herein. These terms apply to all users—customers, merchants, and visitors.

If you disagree with any part of these terms, you may not use our services. We reserve the right to update these terms at any time. Continued use after changes constitutes acceptance.

1. Product Warranty

1-Year Limited Warranty
We offer a 1-year warranty covering:

  • Manufacturing defects (e.g., faulty movements, broken clasps).

  • Electrical issues (for smartwatches).

Exclusions:

  • Damage from misuse, accidents, or unauthorized repairs.

  • Normal wear (e.g., scratched glass, strap deterioration).

  • Water damage beyond rated resistance.

Claim Process:

  1. Contact support@cdoihwatches.watch with proof of purchase and details.

  2. We may request return for inspection. Valid claims result in repair/replacement.

  3. Customer covers return shipping; we cover replacement costs.

2. Online Store Terms

  • Users must be of legal age in their jurisdiction.

  • Prohibited: Illegal use, fraud, or transmitting harmful code.

  • Violations may result in immediate service termination.

3. General Conditions

  • We may refuse service at our discretion.

  • Content transmitted may be unencrypted (except payment data).

  • Unauthorized resale or duplication of site content is prohibited.

4. Delivery Policy

  • Processing Time: 1–3 business days.

  • Shipping Partners: DHL, FedEx, or local postal services.

  • Delays: Not liable for courier delays, weather, or incorrect addresses.

  • Lost/Damaged Packages: Report within 7 days for assistance.

5. Product & Pricing

  • Prices and availability may change without notice.

  • Colors/images online may vary slightly due to screen settings.

  • We reserve the right to limit sales by region or quantity.

6. Returns & Refunds

See our Refund Policy for details.

7. User Responsibilities

  • Provide accurate billing/shipping information.

  • Monitor account changes (e.g., card expiration).

8. Third-Party Tools/Links

  • Optional third-party tools (e.g., payment gateways) are used at your risk.

  • We’re not responsible for third-party content or services.

9. Prohibited Uses

No unlawful activities, harassment, spamming, or intellectual property violations.

10. Disclaimers

  • Products are provided "as is"; no guarantees of uninterrupted service.

  • Maximum liability limited to the product’s purchase price.

11. Governing Law

These terms are governed by UK law.

12. WEEE Compliance (UK)

  • Watches with electronics must be recycled responsibly (look for the 🚮 symbol).

  • Contact local recycling centers for disposal.

Contact Us

Email: support@cdoihwatches.watch
Company:

XINHAIGUA LIMITED


Address:

RM 5003, /F 5, YAU LEE CENTRE, 45HOI YUEN ROAD, KWUN


By using cdoihwatches.watch, you acknowledge reading and agreeing to these terms. ⌚